Frequently Asked Questions

Q. What Is Patriot Pure?

A: Patriot Pure is a variety of water filtration products to help your water taste delicious and be healthier.

Q. Can I Use PayPal?

A: The option to pay with PayPal is coming soon. Please check back with us periodically for updates.

Q. Is It Safe To Buy Online?

A: Buying online is absolutely one of the safest ways to shop! SSL Certificates authenticate our identity and encrypt the information visitors enter on our site. This keeps thieves from "overhearing" any exchange between our Web page and another computer. When an SSL Certificate is installed, you can rest assured that the information you send is secured and can't be viewed by cyber crooks.

Our SSL Certificate enables the browser and Web server to build a secure, encrypted connection. The SSL "handshake" process, which establishes the secure session, takes place discreetly behind the scenes without interrupting your shopping experience. A padlock icon in the browser's status bar and the "https://" prefix in the URL are the only visible indications of a secure session in progress.

The Water4Patriots checkout page is secured with a Norton.com Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption. Encryption means that all data transmitted is scrambled, so even if something went awry, it would be meaningless to any unintended receiver.

We use a third-party credit card processor that meets the strictest international standards for data security to manage our credit card payments, so no one ever has access to your credit card information. We do NOT keep your credit card number on file.

We at Water4Patriots understand that you are trusting us with your financial safety when you purchase from us online. We have done everything that is currently possible to ensure that your information is safe from beginning to end and we thank you for your confidence in us.

Q. I don’t have a credit card, can I send a money order or check?

A: Yes! Simply click here for our mail order form and return it to us at the address on the bottom of the form.

Q. Is There A Refund Policy?

A: There sure is! This is a 365-day promise that if you feel Patriot Pure does not produce the cleanest, best-tasting water you’ve ever had, you can simply return it—no questions asked—for a full refund of every penny you paid. Please see: www.water4patriots.com/returns.php for full return instructions.

Q. How Do I Open And View The Bonus Materials?

A: Once you've downloaded the manuals to your computer, you'll need Adobe Acrobat Reader to view them. Don't worry, Adobe Acrobat Reader costs nothing and it's already installed on most computers. If you don't have it or for some reason your book still won't open, please visit www.Adobe.com to download the newest version and install it.

Q. Why Shouldn't I Just Use Water From A Water Fill Station or Buy Bottled Water?

A: You don't really know what's in that water. At water fill stations, they might not be doing the necessary maintenance or changing filters regularly. And how do you know that the water in those fancy bottles is actually filtered rather than merely tap water? With Patriot Pure, you know that the water is being purified to the highest quality standards.

Q. Is It A Hassle to Set Up?

A: Not at all. Setup takes just a few minutes. It's low maintenance and sturdy, filters are easy to install, and it's easy to clean.