Q. What Is The Survival Spring™?
A: The Survival Spring™ is a breakthrough in personal and portable water purification. The 9” long and 1” wide straw-shaped unit works just like a straw, but with one added benefit. The Survival Spring™ contains a textile pre-filter that filters out 99.999% of waterborne bacteria out of surface water, protecting you and your loved ones from the unpleasant side effects of a waterborne illness.
Q. Can I Use PayPal?
A: The option to pay with PayPal is coming soon. Please check back with us periodically for updates.
Q. Is It Safe To Buy Online?
A: Buying online is absolutely one of the safest ways to shop! SSL Certificates authenticate our identity, and encrypt the information visitors enter on our site. This keeps thieves from "overhearing" any exchange between our Web page and another computer. When an SSL Certificate is installed, you can rest assured that the information you send is secured and can't be viewed by cyber crooks.
Our SSL certificate enables the browser and Web server to build a secure, encrypted connection. The SSL "handshake" process, which establishes the secure session, takes place discreetly behind the scenes without interrupting your shopping experience. A padlock icon in the browser's status bar and the "https://" prefix in the URL are the only visible indications of a secure session in progress.
The Water4Patriots checkout page is secured with a GoDaddy.com Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption. Encryption means that all data transmitted is scrambled so even if something went awry, it would be meaningless to any unintended receiver.
We use a third-party credit card processor that meets the strictest international standards for data security to manage our credit card payments, so no one ever has access to your credit card information. We do NOT keep your credit card number on file.
We at Water4Patriots understand that you are trusting us with your financial safety when you purchase from us online. We have done everything that is currently possible to ensure that your information is safe from beginning to end and we thank you for your confidence in us.
Q. Is There A Refund Policy On The Survival Spring™?
A: There sure is! If for any reason you’re dissatisfied at any time during the first 60 days after purchase, simply return the product and ask for a full refund. You’ll get your money back. That’s a firm promise and commitment. Please see our: return policy for full return instructions
Q. How Do I Open And View The Bonus Materials?
A: Once you've downloaded the manuals to your computer, you'll need Adobe Acrobat Reader to view them. Don't worry, Adobe Acrobat Reader costs nothing and it's already installed on most computers. If you don't have it or for some reason your book still won't open, please visit www.Adobe.com to download the newest version and install it. If you still have problems, please reply to this email with the exact nature of the problems you are having and we will do our best to assist.
Q. How Do I Know That The Survival Spring™ Actually Works And Won’t Break?
A: The Survival Spring™ has been tested by independent, third-party and highly qualified research laboratories since its debut in 2005. It has a rugged and durable design with a threaded bottom for attaching to a plastic bottle.
Q: Which Diseases Does The Survival Spring™ Prevent?
A: The Survival Spring™ is rated for use for up to 300 gallons of water (1,000 liters). This means that you will get 1.5 years of use out of just 1 Survival Spring™ (assuming you are drinking a half-gallon per day). Since most people will not be using the Survival Spring™ this much, its rated age can be as much as 5 years (or 300 gallons, whichever comes first).
Q: Who Can Use The Survival Spring™?
A: TThe Survival Spring™ is suitable for all ages and can be used by anyone who is able to use a regular straw..
Q: How Should The Survival Spring™ Be Used The First Time™?
A: Before use, uncap the Survival Spring™ and hold it upright in water for a minute. This allows the water to creep up the filter membrane. Then do 5 quick sucks and the water will flow easily. When drinking from muddy water, you may have to blow back down into it to purge out the turbidity if the flow slows or stops.
Q: What Is The Impact Of Saline Water On The Lifespan Of The Survival Spring™?
A: It is expected that continuously drinking saline water through the Survival Spring™ would reduce effective life to 92.5 gallons.
Q: Does The Survival Spring™ Need Maintenance™?
A: The Survival Spring™ requires no electrical power and has no moving parts. As a result, the maintenance requirements for your Survival Spring™ are minimal.
- Blow back out – reverse flush – after every use!
Regularly clean your Survival Spring™ – especially after camping, a hunting trip or other concentrated use. Sometimes, after your Survival Spring™ has seen some use and you have blown out after you drink, as recommended, you might leave your Survival Spring™ in your backpack. When you use it again it can sometimes feel very difficult to drink through, or even blocked. Think of the Survival Spring™ filter as a mass of drinking straws all shrunk down to a tiny size – so small, in fact, that like a mosquito cannot get through a mosquito net, nasty germs and other disease-causing biologicals cannot get through the Survival Spring™ filter. Even though the technology is very clever and hard-wearing, it still needs care to get the best life out of your Survival Spring™. Sometimes the clay is not all removed – then what? We find that the best maintenance is to grab a glass of clean water and then, with your Survival Spring™, suck and blow in fresh water to clean the filter. You will see the clay and other materials move into the clean water. Repeat this process until you are happy with the water flow. If the Survival Spring™ is blocked, leave it to soak in warm water before you suck-blow.
Q: How Much Does The Survival Spring™ Weigh?
A: The Survival Spring™ is extremely light at only 2 ounces. This makes it incredibly portable and is the perfect addition to any bug-out bag or emergency food supply, or to take with you when traveling.
Q: Does The Survival Spring™ Contain Any Harmful Chemicals?
A: No. The Survival Spring™ is chemical-free and BPA-free, contains no moving parts, and needs no batteries or power source to use.